Your feedback has been shared with the team as a motivation to keep up our good work. In my opinion, that's what sets Hyatt's all-inclusive resorts apart from the pack. Ziva has a checkout at 11am and was wondering if you have an evening flight can you stay there after checkout and continue to eat for free? By far our favorite resort. The robes and other amentities were a great plus. Simply put, the Hyatt Ziva Riviera Cancn is a great resort and much more relaxed than what you will find in the Cancn hotel zone. Discover genuine guest reviews for Hyatt Ziva Cancun All Inclusive, in Zona Hotelera neighborhood, If that's your thing, the only place you'll be able to find one is in the Zen Spa. The staff made it more memorable. And you'll only be able to access it if you have purchased a treatment. WebBook Now. Do you happen to have a review of the Zilara Cancn. We regret to know that we have not fulfilled your expectations during your visit. It has a little something for everybody and I can't wait to return. Both were excellent. Parking Anetrice United States of America Staff 9.1 +45 photos Ocean view Garden Outdoor swimming pool French restaurant has limited days and adult only. Amazingly, that rate includes your lodging, all your food, drinks, and most amenities the resort has to offer. By no means is the beach bad. No complaints whatsoever. I am a little sad we wasted so much money on this trip. Here is our full review of the Ziva in the Cancun Hotel Zone. SAVE UP TO 20% + STAY 5 NIGHTS, GET 1 NIGHT FREE! Web54 likes, 6 comments - Hyatt Ziva Riviera Cancun (@hyattzivarivieracancun) on Instagram: "Escape the ordinary. Got a reply saying no need for reservations. WebNow $336 (Was $507) on Tripadvisor: Hyatt Ziva Riviera Cancun, Riviera Maya. See 1,163 traveler reviews, 1,574 candid photos, and great deals for Hyatt Ziva Riviera Cancun, ranked #24 of 48 hotels in Riviera Maya and rated 4 of 5 at Tripadvisor. I booked an 80-minute massage for around $200 (plus tip). Hyatt Ziva Riviera Cancun Pulling inspiration and ingredients from France, Italy, Mexico, and beyond, Hyatt Ziva Riviera Cancun offers a diverse lineup of delicious cuisines. Prices are the average nightly price provided by our partners and may not include all taxes and fees. With Service from the Heart, #HyattZivaRivieraCancun, Marriott Autograph Collection Hotels in Puerto Morelos, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos Adults Only All Inclusive Resorts, Hotels near Galeria Arte Zissimo arte contemporano, Hilton Hawaiian Village Waikiki Beach Resort, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, Barcelo Bavaro Palace All Inclusive Resort, The Cosmopolitan of Las Vegas, Autograph Collection. Two good things only - Entertainment Activities and the Roots Grab and Go, We had such high expectations with this Resort, especially after seeing some online reviews. Probably good for adults or older children. The brand new two-story spa offers a variety of treatments, a hydrotherapy pool, sauna, and a eucalyptus steam room. There are no clubs at the resort, but he showed us a great time at the sports bar, Make a reservation if you want to try the hibachi, Dear Nikhil P We are very happy to learn that your stay was a most pleasant one and that you were highly satisfied with our service. Hyatt Ziva Riviera Cancn Hyatt Ziva Riviera Cancun Food was okay. Hyatt Ziva Riviera Cancun If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hyatt Ziva Cancun All Inclusive Cancun Yes, it offers reduced mobility rooms and facilities for disabled guests. It did get notably busier throughout our stay, which was nice to see. The Zen spa was also enjoyable. We were also offered an insurance policy that would cover all additional expenses (including lodging) of up to $10,000 in the event of a positive test. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. If all-inclusive resorts are your thing and even if they're not I can't recommend the property enough. Honestly , if these places stoped pre cooking the meats and then trying to drop it back on the grill to reheat, the food might not taste as low budget and unseasoned. Drinks are pretty good with exception to the swimup bar, (needs work) and can be exceptional at the club lounge. E-mail hotel. The spa prices were reasonable compared to what you can expect to pay for a massage at a resort. The shower head and water pressure in the front one was very low and low budget. Located just 20 minutes or so south of the Cancn (CUN) airport, Hyatt took over the abandoned Secrets Silversands Riviera Maya, which closed in 2018. Reserve one of our five breakout boardrooms to inspire your next team meeting. Experience the Evolution of All Inclusive luxury, where you are inspired to live in the moment. The entertainment team, the shows, and the Roots Grab and Go experience were what made our stay to be special. 1 (833) 284-9288. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Not bland food that is meant to cater to boring tourist. It also has a full Teppanyaki grill, which we didn't try. We felt very well taken care of in all aspects of our stay. The beaches were dirty with seaweed. It was so bad. Have fun! Read More: How to Book Hyatt's Incredible All-Inclusive Resorts for Free with Points. 1 (833) 284-9288. Get our daily email for the latest in travel, flight deals, and how to save on your next trip. Trulty a luxury experience for a quarter of that price. Hyatt is my brand of choice when it comes to hotels. The fresh catch of the day was over cooked. Plenty of room for the four of us girls and we loved our view from the balcony--which was also super spacious. From terraces, gardens, and the grand ballroom to an over-water gazebo and a gorgeous beach reception, Hyatt Ziva Riviera Cancun offers 22 remarkable venues and custom packages for the day you say, "I do." You can't really play in the water either because of the sargassum invasion. HYATT ZIVA RIVIERA CANCUN Hyatt Ziva Riviera Cancun 528332849288. Nice looking ( didnt use ) jet tub in the main bathroom with amazing lighting at the mirror and closet. Unfortunately, we can see that you did not enjoy all the services we provided to you and your family. What are some restaurants close to Hyatt Ziva Riviera Cancun? Cocktails and mocktails were delicious though. Not everyone has the palette of a child. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Spend a day trip exploring nearby eco-parks for a unique adventure. Is parking available at Hyatt Ziva Riviera Cancun? Its very well rated and you should have a great experience. While working out might not be at the top of your mind for a relaxing tropical vacation, the Hyatt Ziva Riviera Cancn does have the facility to make it happen. Overall, the process was well organized and pretty painless. Overall it was a really fun vacation for our family, butI feel like we didn't get our money out of our stay. We strive to deliver the most memorable experience to our valued guests. Cofre e comodidades para fazer caf tambm esto disponveis no quarto. We should not be told no we cannot have fruit or another sushi roll when it's an all-inclusive. We also loved our perfectly crafted smoothie morning drinks. The cauliflower soup and ratatouille were edible. What are some of the property amenities at Hyatt Ziva Riviera Cancun? Two of us ordered the New York Strip and the other two ordered the chicken breast fillet. Hyatt Ziva Riviera Cancun They have plenty of space and all of them come equipped with a cafe-style table and chairs as well as a couch. https://thriftytraveler.com/reviews/hotels/hyatt-ziva-cancun/. WebNow $336 (Was $507) on Tripadvisor: Hyatt Ziva Riviera Cancun, Riviera Maya. We regret to learn that your experience was far from pleasant. I legit wanted to cry on this vacation because it was such a waste of time and money. I was there with 3 of my good friends and didnt feel out of place at a romantic resort. We went for dessert one night, hoping to get some good churros. The water for the beach is not clean so there are no water activities ( even though thats advertised ). The rooms were larger than I expected with and extra large shower room and a spa tube in our room. Most of the action takes place at the main pool. Infusions is the main indoor lobby bar not far from the Breeze outdoor bar. The transportation did not have the wifi promised and was more than what an Uber XL would have cost. Many places to eat but preferred the inside restaurants to the outside ones. It was pretty evident from the moment we arrived that the resort wasn't very full. I havent personally stayed there but a few members of our team have. Your email address will not be published. Cancun Best of all, it's a truly excellent use of points and miles to book your all-inclusive stay for free. We highly appreciate your gracious comments here and have shared them with our team. WebHyatt Ziva Riviera Cancun. Perfectly curated for adults and kids! The large living room area had a great deal of storage. Pulling inspiration and ingredients from France, Italy, Mexico, and beyond, Hyatt Ziva Riviera Cancun offers a diverse lineup of delicious cuisines. Some of the rooms are adjoining. And it's Rooms WebBlvd. The cups did not seem thoroughly checked out. Book Direct & Receive: 20% Off Nightly Rates* 10% Off Spa Services* Buy One, Get One 50% Off Romantic Dinners* Complimentary Early Check-In or Late Check-Out* That impression stayed with Vivace : we love Italian food and its so hard to mess up pasta , right? She did not readily suggest things daily for us nor interact with us. This is the version of our website addressed to speakers of English in the United States. Also the other Jorge who was the fitness trainer was very good and encouraging during his classes. However, the welcome offer bonus alone is worth at least $750, and oftentimes much more. Additionally, one afternoon, one member of our group dove for a ball during a beach volleyball game and got a pretty gnarly cut from a piece of coral on his knee. After 30 minutes, we got up and just stood in line because no one was going to come get us. Located at the water's edge of the Yucatan Peninsula, Hyatt Ziva Riviera Cancun offers a vibrant all-inclusive escape for the whole family. Ignite your senses with dramatic ambiance, vibrant cuisine, local culture, state-of-the-art amenities and heartfelt service in a sophisticated resort atmosphere where everything is included. Hyatt Ziva Riviera Cancun Hyatt Ziva Riviera Cancun Located at the water's edge of the Yucatan Peninsula, Hyatt Ziva Riviera Cancun offers a vibrant all-inclusive escape for the whole family. Hyatt Ziva Riviera Cancun Never did I ever visit another property that showered you with free top quality alcohol like this one. We did venture out of the hotel to other beachs and it wasn't as bad. As is our regular practice, weve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best service. Located just 20 minutes or so south of the Cancn (CUN) airport, Hyatt took over the abandoned Secrets Silversands Riviera Maya, which closed in 2018. Hyatt Ziva Riviera Cancun - All Inclusive Review collected in partnership with Hyatt Hotels. After doing some research I found out that Hyatt Ziva Riviera Cancun was an old resort purchased by Hyatt and rebranded to reflect the prestigious name. Inside, you'll find numerous TVs, a foosball table and all the sports bar fare you would find in the U.S. WebHyatt Ziva Riviera Cancun All-Inclusive Bahia de Petempich SM 12 MZ31 Lote 14-02, 77580 Puerto Morelos, Mexico Great location - show map Very Good 89 reviews The entire experience was superb!!! We were immediately greeted by the warm and welcoming staff who took our luggage and escorted us to the main check-in area. Rue De Rivoli, is the French restaurant at the resort and also the only restaurant that is designated as adults-only. Balik: lunch day one was great ( we arrived mid serving time) , the meats were fresh on the grill and hot - as in we got it straight from the grill. Many different types of pool including one with water slides. Hyatt Ziva Riviera Cancun One of the things we love most about Hyatt Ziva and Zilara all-inclusive resorts is that you can book them with World of Hyatt points and better yet, the rates are very reasonable. #HyattZivaRiveraCancun" They are very different properties, but this might help. The property has multiple pools, if you want to enjoy beach then this is not a place. to save on your next trip. Instead of lining food up as it as put down, spaces would be made in between almost done food to place raw food down - thus having raw meat directly touch the cooked food. All rights reserved. Looking for a little R&R but dont want to be the single at the romantic resort (smile). Transportation Lastly, there are plenty of opportunities for third-party excursions which I recommend taking advantage of. Hyatt Ziva Riviera Cancun - All Inclusive There are a few good people there but overall, staff needs more training on how to attend to guest request. Just about average compared to Hyatt Ziva property in cabos. There is a full rack of dumbbells, a few cable machines, and a wall full of cardio equipment. They even have a mobile app to keep your reservation and confirmation numbers handy. Transportation For the four people in my party, our rate for round trip transportation was $75 (plus tip) total. It's great to get a bunch of dishes at all the restaurants to share and try amongst your. Surrounded by lush jungle and sparkling waters, uncover a true vacation paradise that roams from the serene Zen Spa to the winding water parkwith several surprises along the way. I have visited Hyatt Ziva Riviera Cancun several times. Thats enough for another two free nights at the Hyatt Ziva Riviera Cancn resort, with some points left over. You get 4 pieces per order. We had a premium tequila tasting and shopping + beach tour booked through our concierge. While it was a little salty, it was delicious. WebBook Hyatt Ziva Riviera Cancun, Riviera Maya on Tripadvisor: See 1,221 traveller reviews, 1,606 candid photos, and great deals for Hyatt Ziva Riviera Cancun, ranked #24 of 48 hotels in Riviera Maya and rated 4 of 5 at Tripadvisor. We couldn't have been more impressed with the medical team at the resort. Between the incredible service, beautiful facilities, amazing food and drinks, nice rooms, the easily accessible location, and how easy it is to book, it is easily one of my new favorite all-inclusive resorts in Mexico. The corner is located in the main pool area and serves up classics like pizzas, burgers, hot dogs, and more. Still, it's reason enough to justify the annual fee. There really is something for everyone. The italian restaurant was suprisingly out favorite. We appreciate your gracious comments as it shows our consistency in maintaining the Hyatt Ziva brand standards. The hotel chose the summer to do construction, blocking off half of the main area. The staff was accommodating and very friendly and helpful! Tony the bartender who was fairly new was always kind and attentive. Regularly, these tickets/vacation for the Hyatt Ziva Rivera Cancun can go for about $2800.00/each. Cancun Casa del Caf is the coffee shop on the resort and opens each day at 6 a.m. You'll find all your favorite hot and iced coffee shop classics as well as croissants, muffins, and a handful of other pastries. Enjoy your time. . So if you like eating at the buffet, be warned that there is a good chance it will be closed outside of breakfast if occupancy is low. Dear A7696VYvaleriet Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Hyatt Ziva Riviera Cancun. With Service from the Heart, #HyattZivaRivieraCancun, Ximena, Monse, and Felisa were SO adorable, welcoming, friendly and kind with my little girl. We never felt unsafe at any point of our trip. Overall, we take such comments very seriously and you can be assured that the necessary re-training measures are being instituted to prevent recurrences in the future. On that day, we headed to the testing room, went over some quick paperwork, and got a test right onsite. The staff were nice and tried to be helpful. Each time Ive visited Ive used a Hyatt Suite Upgrade reward as their standard suite is the master suite and is amazing. The seaside lunch seafood was delish. The food was out of this world at specific spots. Hyatt Ziva Riviera Cancun All-Inclusive Hyatt Ziva Riviera Cancn This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Aerodromo de Playa Del Carmen 42 See all flights. Once you swim past the rocks, though, there are sand beds that you can stand and relax on further out! Microwaved quality. A stunning all-inclusive beachfront resort on the most beautiful strip of Punta Cancun, framed by the Caribbean Sea, Hyatt Ziva Cancun is a playful family escape on Mexicos Yucatan Coast. Yes, guests have access to a fitness center, fitness classes, and locker rooms available in the fitness center during their stay. After a major renovation, it officially opened for business in early September 2021. We saw a few families using the facility during our stay, but I didn't check it out myself. we sat to wait on those to run out and then got some as it was cooking. Our guests feedback is truly appreciated in our constant commitment to improving our service levels. Cancun See 1,163 traveler reviews, 1,574 candid photos, and great deals for Hyatt Ziva Riviera Cancun, ranked #24 of 48 hotels in Riviera Maya and rated 4 of 5 at Tripadvisor. We didn't spend really any time here as it was beautiful at night and we opted for the Breeze bar. As a Globalist they check you in at a separate area and is a very easy simple process. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We truly hope you can give us the opportunity to host you again in the future so we can offer you the remarkable experience that you deserve. It was my favorite drink I had at the resort during our stay: think spicy margarita with a modern twist. Located at the water's edge of the Yucatan Peninsula, Hyatt Ziva Riviera Cancun offers a vibrant all-inclusive escape for the whole family. Nick Serati is the co-founder of Thrifty Traveler and a passionate traveler who has traveled to 21 countries. Prices are the average nightly price provided by our partners and may not include all taxes and fees. At the end of the day, this is NOT an adults-only resort, so expect crying children in most areas except a few adult-only areas like the gym, one pool, one restaurant and a premium lounge/paid spa service. A stunning all-inclusive beachfront resort on the most beautiful strip of Punta Cancun, framed by the Caribbean Sea, Hyatt Ziva Cancun is a playful family escape on Mexicos Yucatan Coast. . I had a glass of fresh juice and an acai bowl. Alberto the pool boy helped make our experience very enjoyable. WebHyatt Ziva Riviera Cancun - All Inclusive Upscale property on the beach, with 9 outdoor swimming pools 8.4/10 Very Good See all 346 reviews Popular amenities Pool Hot Tub All inclusive Spa Parking included Free WiFi Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580 View in a map Explore the area Own or manage this property? Parking So too bad, I didnt get to try the Hibachi. Our guests praise the helpful staff and the property condition in our reviews. In fact, Antonio at the club lounge. It has a small beach, but the staff did a good job keeping it clear of seaweed. Hello, great review, me and my family will be going there on Jan 1st. You'll find a similar setup to Breeze, only indoors. If you book two to three nights at one of these Hyatt all-inclusive properties, you could easily get more than $750 out of these points. Back EN RESERVE NOW. As long as you book a spa treatment, you'll have access to these amenities after your massage. We ordered a bunch of smaller plates and a few desserts. French place @ habanero : They do not know French food or maybe just arent equipped to cook here. During our stay they started to remodel and completely blocked off a main hallway with some of the restaurants, limiting our food choices. Hyatt Ziva Riviera Cancun WebNestled between the crystalline waters of the Caribbean Sea and the lagoon of Bahia Petempich, Hyatt Ziva Riviera Cancun invites guests of all ages to connect to one another and the incomparable beach destination amid Hyatts renowned all-inclusive luxury. 528332849288. Thanks, Mark. Excellent food as well. The Hyatt Ziva Riviera Cancn is located between Playa del Carmen and the city of Cancn, just north of the small town of Puerto Morelos. The mattresses were brand new and I found them to be very comfortable. Which room amenities are available at Hyatt Ziva Riviera Cancun? Own or manage this property? All said, there are nine restaurants, a full buffet, four bars, and a coffee and ice cream shop on-site at the Hyatt Ziva Riviera Cancun. Here, we were offered sparkling wine, water, and other snacks as our check-in documentation was being prepared. Management needs to do a better job at controlling that. Experience : I would 10/10 NOT come back. Very cold check-in process, where the front-desk representative was very little proactive to provide information on the hotel/activities/restaurants; 2. During check in we were introduced to our butler, Elizabeth, who is absolutely amazing. Hyatt Ziva Riviera Cancun The same tongs were used to serve the cooked food - in between touching more raw food. The swim-up bar in the main pool and the pool with the seats in the shade was a highlight! The staff speaks multiple languages, including English, Spanish, and Portuguese. Breeze is the main outdoor bar and hands down our favorite bar at the property. As far as tipping goes, I generally try and tip $1 per drink and a reasonable amount for meals as well. Hyatt Ziva Riviera Cancun All-Inclusive The card has a $95 annual fee which is not waived for the first year of card membership. While not included in the all-inclusive rates, the spa offers an onsite oasis for guests of Ziva Riviera Cancn. His service was 5 star. Loved every moment! was not it for me. It did not detract from our experience at all. Hyatt Ziva Riviera Cancun Jorge, pcitured below, always made a huge effort to "pamper us" poolside and have a ton of fun with us. Hyatt Ziva Riviera Cancun It cost just $34 per person, total,though it was unclear if this was being offered by the Mexican government or from the property itself. We look forward to the pleasure of having you return to our resort soon. While it certainly isn't as impressive as the gym at the Hyatt Ziva and Zilara Cap Cana in the Dominican Republic, it's perfectly adequate. To sum our experience, I rate this place about 4/5 stars. Your email address will not be published. The first is obvious: theWorld of Hyatt Credit Card. Be sure to tip them well. One of the women gave us a great deal for two couple massages that included hydrotherapy for the four of us. WebBook Hyatt Ziva Riviera Cancun, Riviera Maya on Tripadvisor: See 1,221 traveller reviews, 1,606 candid photos, and great deals for Hyatt Ziva Riviera Cancun, ranked #24 of 48 hotels in Riviera Maya and rated 4 of 5 at Tripadvisor. It was a nice diversion between pre-dinner cocktails and dinner itself. Back EN RESERVE NOW. Services range from around $50 up to $250. Rooms Make sure they are done with renovations. Hyatt Ziva Riviera Cancun , Puerto Morelos, Mexico, 77580 +52 998 881 4001 489 Reviews Hotel Rooms Activities Dining Special Events Photos + Reviews Offers Activities Surrounded by white sandy beaches and turquoise Caribbean waters, Hyatt Ziva Riviera Cancun offers an endless list of activities for the whole family. Overall, I can't stess enough how amazing of a deal this was. We apologize for any shortcomings on our end. Overall experience - this place gets a 1 out of 10, just by virtue of us having a place to sleep and tequila to drown out our disappointment throughout the day. To name a few, Jose the mixologist was spectacular and extremely talented. At Hyatt Ziva Riviera Cancun, unpack, relax, and let the sunshine soothe your soul. Cruz, another bartender, was always kind and attentive. If you have stayed at some of the other Hyatt Ziva and Zilara properties, the beachfront at the Hyatt Ziva Riviera Cancn may leave something to be desired. We highly appreciate your gracious comments here and have shared them with our team.