athene annuity customer service

Account Login. Learn how an investment today can provide guaranteed income for life. This web address is: http://www.athene.com/contact. it is possible that the unsold part of your future structured settlement payments is being "serviced" NOT by the annuity issuing life insurance company, but by either (1) the settlement purchaser, (2) a servicing subsidiary of the settlement purchaser or (3) another company, bank of or other financial institution that provides servicing on such transactions. She is proud to be a member of the National Association for Fixed Annuities (NAFA) as well as the National Association of Insurance and Financial Advisors (NAIFA). Your privacy matters to us. Financial Advisory Services provided through, American General Life Insurance Company [ Note AIG Life & Retirement now Corebridge Financial], Berkshire Hathaway Life Insurance Company of Nebraska/ First Berkshire Hathaway Life Insurance Company (NY/NYC cases), Independent Life Insurance Company [Note this is not Independent Life & Accident, which is a different company], Metropolitan Life Insurance Company/ Metropolitan Tower Life/MetLife Insurance Company USA (formerly MetLife Ins Co of CT), Pacific Life Insurance Company/ Pacific Life and Annuity Company, The Prudential Insurance Company of America, United States Life Insurance Company in The City of New York [part of Corebridge Financial], AEGON (being serviced by Alliance One Services Inc. since April 1, 2018), Allstate Life Insurance Company (Everlake)/ Allstate Life Insurance Company of New York, Alpine Life Insurance Company (see Metropolitan Life/Metropolitan Tower-above), American International Life Assurance Company of New York (post 2000 issue), American International Life Assurance Company of New York (pre-2000 issue), American Mayflower Life Insurance Company of NY, Athene Annuity Life Assurance Company of New York (formerly Presidential Life Insurance), Aviva Life and Annuity Company/ Aviva Life and Annuity Company of New York (now Athene), CGU Life/CGU Life of NY/ CU LIfe/ CU LIfe of NY (see Aviva Life and Annuity or NY subsidiary above), Commonwealth Life ( see AEGON, serviced by Alliance One Services, Inc. since April 1, 2018), Connectcut General (also CIGNA and Insurance Co. of North America annuities), Confederation Life (see Pacific Life, which services contracts reissued by Pacific in 1995), Continental Assurance Company (CNA Structured Settelments is Wilcac Life insurance Company since 2014), Executive Life Insurance Company of New York (contact Guaranty Association Benefits Company-GABC), Executive Life Insurance Company/ELIC (Aurora National Life Insurance Company), Farmers New World { Note that the number gets you to the annuity department which will transfer you to structured settlements], First Colony Life Insurance Company (see Genworth), GE Capital Assurance/ GE Capital Life Assurance Company of New York [ see Genworth], Genworth Life/ Genworth Life of New York [ call number follow voice prompts. Investors who have acquired structured settlement payment rights in the structured settlement secondary, or tertiary market, should be mindful to determine (at the time of purchase), whether they have acquired serviced structured settlement payments and be guided accordingly. For investors it's not as simple as it would be if you had bought a regular annuity and would be able to interface with the annuity issuing life insurance company directly. Please note that Independent Life Insurance Company only issues structured settlement annuities and was not around when your grandmother, grandfather, your parents, or perhaps you, bought the debit life insurance . Structured Settlements vs. Other Investment Alternatives, Treasury Funded Structured Settlements (US Treasury Bond), Structured Settlements For Children and Minors, Attorney Fee Deferrals | Structured Attorney Fees, Qualified Settlement Fund as a Settlement Resolution Tool, LTD Structured Settlements for Disability Buyout | Employer Paid LTD Claims, Taxable Equivalent Yield Chart (Structures), Intellectual Property Structured Settlements, Structured Settlement Annuity Issuer Customer Service Phone Numbers, Structured Settlement Customer Service Info. note that most settlement agreements state that it is the payee's responsibility to maintain a current address with the annuity issuer), Be aware that structured settlement annuity issuers may have merged or rebranded, Current Structured Settlement Annuity Company/ Periodic Payment Reinsurance Company. Recent market volatility may have left you rethinking how much risk youre willing to take. Your use of this portal is governed by and conditioned on your acceptance of the terms of use referenced herein (a link to read the Terms of Use is provided below) and such other terms and conditions as may be contained in this portal. note that most settlement agreements state that it is the payee's responsibility to maintain a current address with the annuity issuer), 4. report the death of the annuitant as the beneficiary, administrator or executor of the annuitant's estate; or. Fitch Upgrades Athenes Ratings to A+; Outlook Stable. Jackson National Perspective II Lifeguard Freedom Flex, Athene Ascent Annuity Complaints [Updated February 2020], 5 reasons why you should run from variable annuities. Payment obligations and guarantees are subject to the financial strength and claims-paying ability of the issuing insurance company. (e.g. (n.d.). Because missing important news and updates could cost you. They need lessons in 1) whose money is this 2) customer service 3) and telling the truth. Retrieved from, Athene Holding. Protective Life Corporation, Birmingham, AL. Athene Ascent Annuity Complaints [Updated February 2020] This chart will help you match your retirement needs with the type of annuity product that fits your objectives. My late husband had a pension set up with ****** in the event of his death that I would continue to receive his pension. Running out of money in retirement is a concern for many Americans. Login. Guarantees are based on the claims-paying ability of the issuing insurance company. Chicago Your web browser is no longer supported by Microsoft. At the end of the day, were here for you, in your corner and by your side. 46 Customer Reviews Sort By Date Date Highest Rating Lowest Rating Steven M 05/04/2023 I have had nothing but great experience with Athene. This was in turn given to Athene who then proceeded to cut benefits after only 7 years to a very marginal amount. The Prudential Insurance Company of America. What Life Insurance Product is Right for Me? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. PLAIC is located in Birmingham, AL, and is licensed in New York. Some of the common servicing companies are Happy State Bank d/b/a Goldstar, Security Title and Sutton Park Capital. Schell, Jennifer. All Rights Reserved | Privacy Policy. AnnuityGator. Insurance products are offered through non-bank insurance agency affiliates of Wells Fargo & Company and are underwritten by unaffiliated insurance companies. Annuity.org has provided reliable, accurate financial information to consumers since 2013. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Friends, we have had annuities with Athene for years, ever since we lived in Boston. With recent cutbacks in U.S. mail service EFT is the way to go. Password. What If You Have Lost or Misplaced Your Structured Settlement Documents? Interested In Selling Structured Settlement Payments? Terms You can selectively provide your consent below to allow such third party embeds. 3 types of costs and expenses to consider in retirement. If the annuity is otherwise performing well for you, it likely makes sense to hold on to it (minus your withdrawal for your roof repairs). Annuities contain features, exclusions, limitations and availability that may vary by state and/or sales distributor. Community. Protective and Protective Life refer to Protective Life Insurance Company (PLICO) and its affiliates, including Protective Life and Annuity Insurance Company (PLAIC). BBB Business Profiles generally cover a three-year reporting period. Customer Service: Customer Contact Center / Policyholder Services: Phone Number: 855 615-2276 Option 3 Fax: 855 615-2283 . From accounting and finance to IT and data science, youll find your future at Protective. Make sure you keep a copy of your Allstate contract(s) and settlement paperwork in a safe, secure, fireproof and waterproof place. of Use | Privacy Statement | Systems Requirements. show. S&P Global Ratings Affirms Athene Holding at A- (Local Currency LT Credit Rating); Outlook Positive. And, more importantly, how do you know if a FIA is right for you? Our professionals can help you figure out if an annuity may be right for you. 4structures (USPTO Reg. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. Sign in or register today to save time and minimize the need for paper records. Turn your future payments into cash you can use right now. A registered index-linked annuity, also known as a RILA, is another type of annuity with growth linked to the performance of a published stock market index. Athene Annuity & Life Company (Athene Holding Ltd.) 7700 Mills Civic Parkway West Des Moines, Iowa 50266 Policyholders: (888) 266-8489 Agents: (888) 266-8489 The Athene Performance Elite 10 is a deferred fixed indexed annuity issued by Athene Annuity & Life Company. Fixed annuities may have a higher initial interest rate, which is guaranteed for a limited time period only. 5. Click here to sign up for our newsletter to learn more about financial literacy, investing and important consumer financial news. Login. Request a Consultation. Because Certain Sells (USPTO Reg. Individual Fixed Index Annuity Sales. Note that over the course of time insurance companies may have merged, been acquired, had name changes or in the case of Executive Life Insurance Company of New York (ELNY), liquidated (in 2013). (n.d.). Investors who have acquired structured settlement payment rights in the structured settlement secondary, or tertiary market, should be mindful to determine (at the time of purchase), whether they have acquired serviced structured settlement payments and be guided accordingly. 30 years certain and life), this is a reminder that Allstate had a peculiar way of issuing contracts. Athene | Retirement Services | Leading Annuity Provider Providing Services for Athene Life & Annuity Assurance Company To download your form, please select your state and then the form you wish to download below. You can read more about our commitment to accuracy, fairness and transparency in our editorial guidelines. Annuity.org writers adhere to strict sourcing guidelines and use only credible sources of information, including authoritative financial publications, academic organizations, peer-reviewed journals, highly regarded nonprofit organizations, government reports, court records and interviews with qualified experts. While other companies issue a single contract, Allstate actually issued two policies, an A policy and a B policy with the same contract number. NOT INSURED BY THE FDIC OR ANY FEDERAL GOVERNMENT AGENCY NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, THE BANK OR ANY BANK AFFILIATE SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT INVESTED. Fixed Annuities. Annuity product guarantees rely on the financial strength and claims-paying ability of the issuing insurer. Myth 2: Annuities can't keep up with inflation and market moves. When you call American General for life insurance questions at 800-888-2452, please bear in mind that the rep who picks up the phone might not have been born (or potty trained) when the policy was sold (and may not know the history), so be patient! Athene began in 2008 as a startup founded by two former insurance company executives, James Belardi and Chip Gillis. 800-843-2455. The more specific and detailed you are, the more likely well be able to help . We are at present living in Istanbul, Turkey. The work we do has an impact on millions of lives, and you can be a part of it. Occasionally there has not been a seamless transition. He worked for a large defense contracting company and part of his pension contract was 10 years continued benefits split between his successors (my brother and I). Retrieved from, Athene Holding. Athene Annuity and Life Insurance Company (formerly Central National Life of Omaha) 800.366.6100; Copyrighted even the unsold portion) to a factoring company or servicing entity. Note that we are not the insurance company. . (n.d.) Athene Holding Ltd. Retrieved from, Business Wire. Send us an email address to write to or a telephone number we can call from Istanbul. In 2015 during the course of assisting an Allstate annuitant who found us on the Internet, we learned that Allstate had outsourced its customer service to a call center in the Philippines. Last modified July 4, 2023. https://www.annuity.org/annuities/providers/athene/. Are you receiving structured settlement payments and want to do any of the following: change a bank account for direct deposit. Athene Ascent Annuity Income Rider [Updated June 2019], Athene Ascent Annuity Statement of Understanding, We use cookies to enhance your experience while using our website. If you have sold a portion of your structured settlement payment rights. If you found our content helpful, consider leaving a review on Google or Facebook. Any unauthorized use or access to the screens, or the computer systems on which the screens and information to be displayed reside, is strictly prohibited and may be a criminal violation. Were you able to find the information you were looking for on Annuity.org? Losing a loved one is never easy. All users entering this site for the first time must register. Nothing on this website is a recommendation to buy or sell an annuity. (2022, April 21). (e.g. If you receive your check in the mail and the due date falls on a weekend or holiday, the payment should arrive on the next business day Unlike fixed index annuities, RILAs do not offer guaranteed rates of return. Athene is a subsidiary of Apollo Global Management, a leading alternative asset manager with approximately $500 billion in assets under management as of March 2022. You can provide a quick update here. Athene Life Insurance Review - Investopedia Athene Annuity | Better Business Bureau Profile Busting Fixed Indexed Annuity Myths - Athene If you have invested in structured settlement payment rights that are being serviced, you may need to direct all of your questions to the payment servicing company not the annuity issuer. I cant get anywhere with them One person says one thing and another something totally different. For questions about your annuity Contact your Financial Advisor or call the phone number on your statement. Please call us using the phone number listed on this page. Please be sure to have your contract number handy when you call. (n.d.). This material is a general description intended for general public use. Need more information? Athene has an A rating from AM Best and was founded in 1896. We have been unable to get form 1099 to send to our tax preparer in Cambridge. VP, Customer Service Athene USA Nov 2013 - Present9 years 9 months West Des Moines, Iowa President Board of Directors Children and Family Urban Movement Jan 2013 - Dec 20142 years Des Moines,. Here you didn't buy an annuity (no matter what the salesperon told you. It is respected in the industry and for good reason because Athene is always innovating. Immediate Annuities. We have been diligent in building a sustainable business. about businesses and we make it easier for their voice to be heard by the companies. Athene Annuity is one of the leading annuity companies in the United States. to a settlement purchaser, it is possible that the unsold part of your future structured settlement payments is being "serviced" NOT by the annuity issuing life insurance company, but by either (1) the settlement purchaser, (2) a servicing subsidiary of the settlement purchaser or (3) another company, bank of or other financial institution that provides servicing on such transactions. 3. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. Calling this number connects you to Senior Market Sales (SMS), a trusted partner of Annuity.org. Actual products, terms and rates offered through the above company are subject to in-state availability and a variety of other factors. Retrieved from, Athene Holding. Hi and thank you for your comment. Fortunately we were able to correct for the insured quickly, by making multiple calls to the Allstate home office until we found someone who knew the history. Some of the common servicing companies are Happy State Bank d/b/a Goldstar, Security Title and Sutton Park Capital. 3089738). Then on 9/22/another payment of $was taken outAll of this with no contact from them that they were going to do thisThat's a total of $I live on social security, and these payments totally put me in the redThe bank has deducted an overdraft fee of $and $for everyday that I am overdrawnI have contacted a representative from Global Atlantic Financial Group who are the people that apparently took over AtheneShe has been extremely helpful and has worked to get me my money backAs of last Thursday, 9/28/17, she told me that the "powers that be" have agreed to electronically reimburse me and that it should happen very quick, I am unable to speak with someone at Athene regarding my annuity, the issues and questions noted below I received a letter dated 11/3/on 11/27/from Athene Annuity and Life Company/Athene Life Insurance of New York regarding a "true-up" balance that is due on the contract for payments the company failed to withdraw timely on my annuity on contract Since receiving the letter, myself and my husband have emailed and called the company on numerous occasions to ask questions regarding this issue and seek resolution with the company We have not been able to get anyone to answer our questions, we have not received the information requested, nor were we given access to speak with the supervisor when requested on two of the phone calls Athene has outsourced Alliance-One Services, Inc- PO Box XXXXXX, Nashville, TX XXXXX-XXXX, as their call center My concerns with Athene, brought to the attention of Alliance-One, have gone unanswered and unresolvedToday, my husband and I a, I have had difficulty trying to cash the checks they issue me, and no one will tell me why? Unlike variable annuities, fixed indexed annuities are typically structured so that they are not securities registered with the SEC. | Myth 2: Annuities cant keep up with inflation and market moves. It's a great time for you to join one of the leading retirement services companies. If you would like to speak to a customer service representative, please call 800-866-9933. Athene Annuity has 1 locations, listed below. Revdex's aim is to improve the connection between consumers and businesses. Note that we are not the insurance company. customer.service@americo.com. MLA Who Is Our Structured Settlement Calculator For? By phone, their direct number is (888) 266-8489, and there are reps available Monday through Friday from 8:00 a.m. until 5:00 p.m. Central U.S. time. Selecione Cancele para permanecer en esta pgina o Contine para ver nuestra pgina principal en espaol. Your Protective account lets you conveniently access, store, and download account statements and documents anytime, anywhere. Timothy currently serves as a business finance manager where he researches ways to increase profitability within the supply chain, logistics and sales departments. have contract number], Hartford Life Insurance Company {Now Talcott Resolution Life Insurance Company), John Hancock Life Insurance Company (see John Hancock Life Insurance Company (U.S.A.), John Hancock Life Insurance Company (U.S.A.)/ John Hancock Life Insurance Company of New York, Lincoln Life Assurance Company of Boston (formerly Liberty Life Assurance Company of Boston) Serviced by Protective Life Insurance Company, Massachusetts Mutual Life Insurance Company, MetLife Insurance Company of Connecticut (Now Brighthouse Financial, see Metropolitan Life for svc), Presidential Life Insurance Company (see Athene Annuity & Life Assurance Company of New York), SAFECO Life Insurance Company (see Symetra), Transamerica Life ( see AEGON, serviced by Alliance One Services Inc. since April 1, 2018), Travelers Life and Annuity (Now Brighthouse Financial, see Metropolitan Life for svc), Voya Financial Group/ Security Life of Denver (formerly known as ING). Are you an investor in structured settlement payment rights, having bought someone else's structured settlement payments? You can choose a term period of three, five or seven years to best suit your needs. There is no minimum amount required to purchase an annuity, though the national average is $150,000. 3. Structured settlement servicing is necessary primarily because some structured annuity issuing life insurance companies choose not to split annuity payments so the annuitant must transfer ALL of their structured settlement payment rights (i.e. Privacy So while your returns are dependent on how your chosen index performs, it isn't literally invested in the market like a normal investment would be. Structured Settlement Watchdog Blog| Retrieved from, Athene Holding. After a certain number of years, your annuity matures and is converted to a guaranteed stream of income you wont outlive.
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